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About 2018-09-13T16:14:11+00:00

Who We Are

Desertmotive is a full-service auto repair facility located in Scottsdale, Arizona. We have been serving the North Scottsdale, Scottsdale Airpark and surrounding metro Phoenix area communities for more than a decade. We specialize in professional brake, lube, oil change, and air conditioning services, along with numerous other general automotive repairs and preventative maintenance. We encourage you to check out our best price web coupons and bring in your car or vehicle today!

What We Do

We provide service to most vehicle types including hybrids, passenger cars, light trucks, SUVs and mini vans. We honor most dealer and extended warranties.

We service most every make and model of vehicles including: Acura, Audi, BMW, Buick, Cadillac, Chevrolet, Chrysler, Dodge, Ford, GMC, Honda, Hummer, Hyundai, Infiniti, Isuzu, Jaguar, Jeep, Kia, Land Rover, Lexus, Lincoln, Mazda, Mercedes Benz, Mercury, Nissan, Pontiac, Saturn, Subaru, Suzuki, Toyota, Saab, Volkswagen (VW) and Volvo.

Frequently Asked Questions

Can I get a ride to work? 2018-07-11T23:26:11+00:00

Yes, please call us and let us know in advance.

Do we take Credit Cards? 2018-07-11T23:25:28+00:00

Yes. Visa, MasterCard, American Express, and Discover.

How long will an oil Change take? 2018-07-11T23:20:46+00:00

About 40-45 Minutes

Do I need an appt for an oil change? 2018-07-11T23:23:03+00:00

Give us a call and 99% of the time we can do it right away.

Can I Drop my Car off after hours? 2018-07-11T23:24:38+00:00

Yes. Put in keys through the mail slot in the front door, with your name number and why you are dropping it off.

Experienced, Professional Care

What do you want in automotive repair? Located in the heart of the Scottsdale Airpark, Desertmotive sets the standard for high-quality automotive repair services. (Click here for a complete list of services.) We are proud to be a family owned and operated facility with more than 10 years of experience in the automotive repair industry. In addition, our mechanics have more than three decades of combined experience. Our customers can take comfort in the fact that all automotive repairs are done correctly, efficiently and affordably! Our shop specializes in:

  • Brake Repair
  • Lube & Oil Changes
  • General Automotive Repair
  • Air Conditioning Service & Repair

Reputable Business Ethics

Desertmotive remains one of most recommended facilities in the Scottsdale area with a long history of providing unsurpassed quality.

Frequently Asked Questions

Can I get a ride to work? 2018-07-11T23:26:11+00:00

Yes, please call us and let us know in advance.

Do we take Credit Cards? 2018-07-11T23:25:28+00:00

Yes. Visa, MasterCard, American Express, and Discover.

How long will an oil Change take? 2018-07-11T23:20:46+00:00

About 40-45 Minutes

Do I need an appt for an oil change? 2018-07-11T23:23:03+00:00

Give us a call and 99% of the time we can do it right away.

Can I Drop my Car off after hours? 2018-07-11T23:24:38+00:00

Yes. Put in keys through the mail slot in the front door, with your name number and why you are dropping it off.

Reputable Business Ethics

Desertmotive remains one of most recommended facilities in the Scottsdale area with a long history of providing unsurpassed quality.

Experienced, Professional Care

What do you want in automotive repair? Located in the heart of the Scottsdale Airpark, Desertmotive sets the standard for high-quality automotive repair services. (Click here for a complete list of services.) We are proud to be a family owned and operated facility with more than 10 years of experience in the automotive repair industry. In addition, our mechanics have more than three decades of combined experience. Our customers can take comfort in the fact that all automotive repairs are done correctly, efficiently and affordably! Our shop specializes in:

  • Brake Repair
  • Lube & Oil Changes
  • General Automotive Repair
  • Air Conditioning Service & Repair

Meet Our Team

Susan Oxford
Susan OxfordCo-Owner, Operator and Office Manager

Susan and her husband, Bill, had always dreamed of owning their own automotive repair business and decided to take a “huge leap of faith” and make that dream a reality in 2001. From day one, the primary focus of the business has been on offering top quality customer service in an honest, friendly and trustworthy environment. As a mother of two young adults, Susan also places strong emphasis on customer convenience, because she understands how difficult it can be for people to be away from their jobs or homes throughout the day when auto repairs and maintenance are needed. “Our goal is to offer old-fashioned personalized service,” says Susan. “We treat every vehicle and customer with care. We get to know people by name.”

Susan brings 30 years of experience in the automotive and trucking industries with her to Desertmotive. For many years, Susan worked in sales for several top national and international trucking and freight companies. Throughout her career, Susan has been responsible for all aspects of customer service, public relations, marketing, credit analysis, scheduling, business management, revenue growth and promotions.

“I think one of the best business evaluation tools is to look at our high number of repeat customers, who return to us again and again for their service needs,” says Susan. “We are truly proud that Desertmotive has become the preferred auto maintenance facility for thousands of Valley residents and their families and one of the most highly recommended auto repair businesses in the North Scottsdale area.”

Tom Hall
Tom HallGeneral Manager

One of the first faces you’ll see when you walk in Desertmotive belongs to Tom Hall, who takes a hands-on approach as the auto shop’s manager. Tom prides himself on “truly earning a customer’s business through hard work, integrity, honesty, reliability, value and great service.”

Tom says that working on cars is in his blood. He grew up learning the business from his father, a trade mechanic. For many years, his dad also owned and operated his own auto repair shop. Tom followed in his dad’s footsteps by landing a job with one of the nation’s largest tire chains, where he spent 20 years working at various facilities and advancing in management. Tom joined Desertmotive in 2002. Today, he is responsible for quality control, customer relations, human resources, supplies, sales, inventory and scheduling.

“I love working in the repair and maintenance area of the automotive industry,” says Tom. “I’ve always had a knack for diagnosing automotive issues, and I truly enjoy helping people. This is the perfect job for me.”

One of Tom’s objectives is to make Desertmotive a personalized auto maintenance facility, which means forging a successful and rewarding partnership with customers, mechanics and suppliers alike. Says Tom, “I’m especially proud of our shop’s 100% customer satisfaction rating. I make it my mission every day to maintain that.”

Convenient, Same Day Service

While you’re at work, so are we. At Desertmotive, we do everything possible to accommodate your busy schedule and make automotive repair a convenient process. (See FAQs for more information.)

  • Serving North Scottsdale, Scottsdale, Scottsdale Airpark and the surrounding Metro Phoenix, Arizona area, we offer a Free Shuttle Service to take you anywhere you need to go. It couldn’t be easier. Bring your car by in the morning, we will take you to work, and then pick you up when your car is done. Same day repair service is available in most cases. In all cases, we strive to minimize your time and inconvenience.
  • If you can’t get to us, we’ll get to you! Desertmotive provides a 24-hours-a-day, seven-days-a-week Towing Service by calling 602-788-9454. We’ll include all charges on one bill. You do not need to be present when your vehicle is picked up or delivered.

Honest, Guaranteed Work

Honesty is our policy. (See our Mission Statement.) You won’t get any surprises! We perform only the work you specifically authorize.

  • Work is price guaranteed in writing. We provide you with a professional estimate to repair your vehicle with a guarantee that the price we quote will be the price you actually pay. Also, we won’t tell you that your vehicle needs work that it really doesn’t. We stand behind our work, and put our reputation on the line every day with every customer and every repair.
  • We offer a no hassle warranty on our work. Your repairs are covered by a minimum 12-month or 12,000-mile warranty for parts and labor

Mission Statement

At Desertmotive, we are strongly committed to:

  • Establish a personal, courteous and professional rapport with our customers.
  • Communicate information in an honest, truthful and educational way.
  • Minimize inconvenience for customers through our shuttle service and towing options.
  • Offer high quality, affordable auto repair services at fair, just and competitive prices.
  • Tell the customer “up front” what costs will be incurred and perform only the work that the customer has authorized.
  • Advise customers about recommended services and repairs so they know that their vehicles are being maintained properly and are in safe working order.
  • Strive for same day service whenever possible, and timely repairs always.
  • Use only high quality, reliable products from reputable providers.
  • Keep up to date on the latest, state-of-the-art automotive technology.
  • Employ the best, most qualified, highly trained mechanics and technicians, who are both honest and efficient.
  • Provide an itemized invoice for parts and services so the customer can clearly identify what work has been done.
  • Maintain accurate and detailed customer service records.
  • Guarantee the reliability of our workmanship by offering a warranty on parts and labor.
  • Treat everyone who walks into our shop with respect, appreciation and gratitude.

Testimonials

Desertmotive is great. I truly trust them, and will never go anywhere else. They tell you what you need and not what they would like to sell you. I was even told by Tom to get a new car when I came in with a broke transmission. He could have easily taken a job worth a couple thousand dollars, but he felt that it was not worth it for me. I bought a new car and have not needed to go there. A couple years later I have gone back for routine maintenance and I was treated just as good as when I was there more regularly. Thank you to everyone at Desertmotive.

Ryan R.

Have been going to Desertmotive for years and years, nearly as long as they have been open. It was recommended by a friend, and I’ve always found them to be honest, reliable, and great work.

Margaret Michaels
My mechanic William Wolf was on time and was able to tell me what was wrong with my truck in minutes. Would definitely recommend him!
Patrick S.
Peter arrived a bit early which was great. He completed a thorough check and pinpointed the issue quickly along with some other problems that I should be aware of. Peter is a true professional and master of his craft and would book him again.
Daniel M.
My car and truck needed some service and I contacted Your Mechanic….they done a great job… ..good prices and they come to your house…they been there 4 times and Shaun is the mechanic I pick….he is very good…
I recommend this service…
Is great
Arturo M.